Get Ready for 2011 With This “Must Read”

TweetWhen Eric Janzen sent me a  note announcing his new book, “The Postcatastrophe Economy”, I was intrigued.   I know Eric not only as a VC and startup company CEO, but also as one of the leading economic and market forecasters through his site iTulip. Eric had accurately predicted the market crash of 2008 and as [...]

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How Apple Wins the Customer Service Game With One Simple Word

TweetUsually it’s some “Big Strategy” that gets customers to talk about how much they like about quality and level of support offered by a tech vendor.   That is until the Big Strategy (i.e. that latest Sales Promotion) is over and things are back to service as usual – – which most of the time [...]

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The New Math of Selling

TweetI was tempted to title this post “how engineers and math majors will rule  sales”.   Back in the old days, when men were men and ships were made of wood,   sales was managed by one number – – quota performance.  If you were a sales rep you either made it or didn’t.   [...]

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10,000 Hours to Selling Nirvana

TweetThe problem appeared simple. I joined Timetrade in February as EVP and COO and wanted to really upgrade our approach to the market.   We were getting ready to introduce our  Workgroup Scheduler online appointment setter, a great iPhone application,  and a brand new Appointment Cloud SaaS initiative.   All new ideas for our team, especially [...]

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iPad Review – Great Stuff ! Some Drawbacks

TweetIt really DOES change everything. Especially if you wish you didn’t have to lug around a bigger PC to do e-mail, make presentations, and surf the web – – which is what most of us use our laptops for.
You can already find plenty of video content at the Apple web site going over the highlights [...]

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4 Keys to Success for A Startup CEO

TweetThis is the third in a three part series that are excerpts from my talk “Managing and Running a Startup”. They work along with the CEO Roadmap that I covered in an earlier blog.
The number one dilemma for a startup CEO is maintaining perspective – – taking a step back from the business and [...]

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7 Key Questions For Evaluating a Startup-CEO Job

TweetThinking about taking a CEO position in an early stage or startup company ?   Then answer these 7 questions for yourself to avoid making the wrong decision.   The video tutorial walks through the questions.  Scroll down for the list and some thoughts.

The crucial thing here is clarity.   Vague answers don’t count – [...]

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The Startup-CEO Roadmap

TweetIt Ain’t As Easy as it Looks – – the title of one of my favorite books by Ted Turner, and a great summary of being the CEO of a startup or early stage company. I remember my first CEO gig fresh out of business school.   I thought “pretty simple, get the product out, [...]

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Conan, Leno, Zucker, Ebersol: Don’t Blame Conan !

NBC thinks they have an audience appeal problem that are making it hard for Conan to get good ratings. Jeff Zucker and Dick Ebersol have it wrong. They have failed to exploit their own medium – Hulu TV – for building Conan’s audience reach and moving away from the declining medium of broadcast and cable television.

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